Contact-Policies for the Mobile World of Games Video Game Truck

FAQ Frequently Asked Questions

QUESTION: How do I do this? How do I look into booking a party?
ANSWER: Under the contact menu there is a book now button. Just click and it will show our options. You can also find a similar button on
the pricing pages for Lasertag, and our Foam Parties.

QUESTION: What ages is this recommended for?
ANSWER: Ages 6 and older.

QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Game Coach! He/She helps the kids along, inspires and instructs. We make sure it’s the party of the year!

QUESTION: What about bad weather?
ANSWER: We are more than willing to work with clients to reschedule for a better day.

QUESTION: What time should I make the party?
ANSWER: They can be at any time of the day our equpiment works day or night! Just let your guests know to prepare for a fun time

QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: Certainly not! Bring them on! We try try to keep a few extra taggers for extra players or any malfunctions with our equipment, We can rotate large groups through for schools, churches, fairs and other large events.

QUESTION: Do I tip the Game Coach?
ANSWER: The Game Coach is there to make sure that your group is making the most of our high-tech fun. He/she tutors, inspires and entertains. Tipping for service is a great idea, but not required.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay online or arrange to drop your payment with us. Otherwise, your date and time are still open for booking by others. Please call to discuss if your organization or situation is an exception and we can talk about options.

QUESTION: What time will you be arriving?
ANSWER: The Game Coach arrives in plenty of time to be set up and start your party at the designated start time. Normally between 30-45 minutes ahead of time.

QUESTION: Where can I view your official policies?
ANSWER: You can view them here.

QUESTION: How can my organization raise funds through The Mobile World of Games?
ANSWER: If a school, church or non-profit hands out our flyer and a party is booked as a result, the organization receives $20 off future parties for fundraising. We will print the half-page, full-color flyers and drop them off; all you have do is distribute them! No cost, no risk, no selling cookie dough! You can even do an e-mail blast! We can also raise funds by being part of a “kids zone” at a large event and either charging tickets to play in the Mobile Game Theater or accepting a wristband or tickets for a timed play. Depending on the arrangement, either a percentage goes back to the organization or 100% goes back, if the Mobile Game Theater has been hired in advance.

ABOUT US

The incredible Mobile World of Games creates the ultimate video game party entertainment and is guaranteed to become the life of every party we bring it to! Our 28′ foot, climate-controlled mobile video game station on wheels is sure to impress!

CUSTOMER SERVICE

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